SHIPPING:

Catori Botanics are sold and shipped exclusively to customers within the United States.

All Catori orders are fulfilled and shipped within 2-3 business days.
Orders are shipped via USPS First Class Mail. 

All orders ship for free!
Transit time is 3-4 business days.

Need to specify a different carrier? Others questions? Please email: shop@catoribotanics.com

RETURNS:

Whoops, ordered the wrong thing?

We’ve been there… Unopened, unused products in original packaging may be returned for a full refund (minus any shipping fees) within 30 days of purchase date.  Catori will process your refund to the original payment method within two weeks of receiving the returned item. Limit one return per customer. To initiate a return please email: orders@catoribotanics.com

Not what you were hoping for?

We believe in our products and we want our customers to believe in us. If an item does not meet your expectations, we are here to guarantee your satisfaction. If you’re not happy, neither are we. If this is the case, please contact us directly so we can make it right! Email: orders@catoribotanics.com or call: (970) 527-4985

To guarantee satisfaction we offer one refunded return on an opened product per customer (minus shipping). *Products must be >80% full. This guarantee is limited to one product per customer.